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Privacy Policy

How we handle your information

Privacy Policy

At PizzaTown, we value your privacy. This policy explains how we collect, use, and protect your personal information.

Information We Collect

We collect your name, email, phone number, and delivery address when you place an order or create an account.

How We Use Your Information

  • To process and deliver your orders
  • To send order confirmations and updates
  • To improve our service and menu offerings
  • To send promotional offers (only with your consent)

Data Protection

Your data is stored securely and never shared with third parties without your consent, except as required by law.

Our mobile apps

The Pizza Town apps for Android and iPhone show this website inside the app, so everything in this policy applies to the apps in the same way.

Push notifications

If you allow notifications in the app, we use OneSignal to send you messages about deals and offers. To deliver them, OneSignal receives an identifier for your device and basic app usage information, such as when the app was last opened. We don’t use this information for advertising. You can turn notifications off at any time in your phone’s settings.

Deleting your account

You can delete your Pizza Town account at any time:

  1. Log in at thepizzatown.com or in the Pizza Town app.
  2. On the homepage, scroll down to My Account.
  3. Tap Delete my account and confirm.

This permanently deletes your account and the details saved in it: your name, email address, phone number and delivery address. Records of orders you have already placed are kept, because we need them for our accounts.

If you can’t log in, email us at pizzatownisb@gmail.com and we will delete your account for you.

Contact

For privacy-related queries, reach us at pizzatownisb@gmail.com or visit our nearest branch.

Last updated: October 2026